Top > index > help

help

Contact

Jurgen Lehl Co., Ltd.
Tel. +81-3-3820-8805
Between 10:00-18:00, Monday thru Friday
Fax. +81-3-3820-8815
E-Mail : order@jurgenlehl.jp
Company Address : 3-1-7 Kiyosumi, Koto-ku, Tokyo JAPAN

Orders within JAPAN

  • Customers bear a 8% consumption tax.
  • For ordering customers, shipping and handling are free, except in cases of international and furniture deliveries.
  • Where delivery fees apply, the amount depends on the product. We'll inform you of the amount when you place your order.
  • Merchandise is delivered by Sagawa Kyubin. Payment can be made by Sagawa Kyubin's e-collect service, cash or debit card.
  • Bank transfers are accepted, but customers bear the bank transfer fee.
  • Delivery is usually made with in 10 days.

International orders

  • We only accept credit card. (Visa / Master / DC / JCB / Amex / Diners)
  • A delivery fee does apply, the amount depends on the product. We'll inform you of the amount when you place your order.
  • Delivery is usually made with in 15 days.
  • Currency exchange rate depends on your credit card.
  • Customers may be required to pay customs duty or value-added tax (VAT) when receiving an order.
    For details, please consult your local customs.

General

  • The actual merchandise may appear slightly different in terms of colour and texture on your computer screen.
  • The shape may also be slightly different on the screen.
  • We don't accept returns, exchanges or repairs of ordered items.
  • Please contact us in case of late delivery, mistaken or damaged goods.

back